Last Updated: January 1, 2025
1. Introduction
withY Digital (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital marketing and software development services (the “Services”). It also outlines your rights under applicable laws, including the General Data Protection Regulation (GDPR) and Canadian privacy laws.
2. Information We Collect
2.1 Personal Information: We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Business name
- Payment information
- Any other details you voluntarily provide
2.2 Non-Personal Information: We may collect non-personal information, including:
- IP address
- Browser type
- Operating system
- Usage data (e.g., pages visited, time spent on the website)
2.3 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1 Provision of Services: We use your personal information to:
- Deliver the Services you request
- Communicate with you regarding your account or projects
- Process payments and manage billing
3.2 Improvement and Personalization: We use non-personal information to:
- Enhance and optimize our Services
- Customize user experiences
3.3 Marketing: With your consent, we may use your information to send promotional emails, newsletters, or offers.
4. Legal Basis for Processing Personal Data (GDPR)
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific purposes
- Contractual Necessity: To fulfill our obligations under a contract with you
- Legitimate Interests: For purposes such as improving our Services and preventing fraud
- Legal Obligations: To comply with applicable laws and regulations
5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors that assist us in delivering the Services (e.g., payment processors, hosting providers)
- Legal Authorities: When required to comply with legal obligations or protect our rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
6. International Data Transfers
If you are located outside Canada, please note that your information may be transferred to, processed, and stored in Canada or other countries where our service providers are located. We take measures to ensure your data is protected in compliance with GDPR and other applicable laws.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Your Rights
8.1 Under GDPR (if applicable):
- Access: Request a copy of your personal data
- Rectification: Correct inaccuracies in your personal data
- Erasure: Request deletion of your personal data
- Restriction: Limit the processing of your data
- Portability: Request transfer of your data to another service provider
- Objection: Object to data processing based on legitimate interests
- Withdraw Consent: Withdraw your consent at any time
8.2 Under Canadian Privacy Laws:
- Access: Request access to your personal information
- Correction: Request corrections to your personal information
- Withdraw Consent: Withdraw your consent for specific uses of your information
To exercise your rights, please contact us at hello@withy.ca.
9. Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.
10. Third-Party Websites
Our website and Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised “Last Updated” date.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
withY Digital
401-1670 56 St, Delta, BC, Canada
hello@withy.ca
(604)837-9519
By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
